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Everyone needs help sometimes.
It doesn’t matter whether you’re young or old. Even the people who look like they have it all together need a hand every now and again — it’s just part of being human. We all need to take steps every day to look after our mental health and wellbeing. And it’s always okay to reach out if you need support navigating the ups and downs of life.
Mental health support services
There are free, confidential specialised youth support services you can access by yourself whenever you want to have a chat, or find out more information. No judgement, no expectations — just support.
These services won’t share your information without your consent unless they are concerned you or someone else is at risk of serious harm.
If you feel you can, it can help to involve your parent or guardian in your mental health journey. This can give you support and let them know how best to be there for you. Mental health services can help you to have this conversation together.
Find a health service in your local area using Find a mental health service or Head to Health.
1300 MH CALL - 1300 642 255
Mental health access line is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
- Lifeline - 13 11 14
Free confidential 24-hour telephone and online crisis counselling service - Kids Helpline - 1800 55 1800
Free and confidential 24-hour telephone phone and online support. - Headspace
Join group chats or talk to a qualified professional online.
Or you can find a Headspace centre near you to visit in person. - Beyond Blue - 1300 22 46 36
Free confidential 24-hour telephone and online support - MensLine Australia - 1300 78 99 78
Free confidential 24-hour telephone and online counselling for men - Kids Helpline - 1800 55 1800
Free confidential 24-hour telephone and online counselling for young people aged 5 to 25 years - 13 YARN - 13 92 76
24-hour support for Aboriginal and Torres Strait Islander people - SANE Australia - 1800 187 263
Free digital and telehealth support services for those with complex mental health needs - headspace - 1800 650 890
Free online counselling for young people 12 to 25 years - Open Arms - 1800 011 046
Free mental health support for veterans and families - PANDA - 1300 726 306
Free mental health and wellbeing support for expecting, new and growing families - The Eating Disorders Centre - (07) 3844 6055
Free support for those with eating disorders - Butterfly Foundation - 1800 334 673
Free support for eating disorders and body image issues - QLife - 1800 184 527
Anonymous and free LGBTIQ+ peer support and referral from 3pm to 12am every day - Griefline - 1300 845 745
Free telephone support, online bereavement support groups and forums, and grief resources. - Grow Australia - 1800 558 268
Support through peer groups
- 13 HEALTH - 13 43 25 84
Phone 13 HEALTH (13 43 25 84) for 24 hour assessment, referral, advice, and hospital and community health centre contact details.
- Alcohol and Drug Information Service (ADIS) - 1800 177 833
Free 24-hour support for alcohol and other drug concerns including information, advice, referral, intake, assessment. - Counselling online - 1800 888 236
Free and confidential 24-hour drug and alcohol support and counselling - Quitline - 13 78 48
Free and confidential counselling to help you understand the harms of smoking or vaping and the benefits of quitting
- Lifeline - 13 11 14
24-hour national telephone crisis counselling service and online counselling - Suicide Call Back Service - 1300 659 467
24-hour national telephone counselling and online service for people 18 years and over - Kids Helpline - 1800 55 1800
Free confidential 24-hour telephone and online counselling for young people aged 5 to 25 years - Beyond Blue - 1300 22 4636
24-hour telephone support and online chat service with links to local services - headspace - 1800 650 890
Free online counselling for young people 12 to 25 years - Mind Health Connect - (07) 4580 3980
Website aggregates mental and dental health resources and content from the leading health organisations
- National StandBy Response Service - 1300 727 247
Coordinated community response service to families, friends and communities who have been bereaved through suicide - Support after Suicide - 1300 659 467
24-hour information, resources and group support for those bereaved by suicide - headspace School Support
Provides online support to secondary schools affected by suicide
- Life in Mind
Suicide prevention for small towns and local communities. Life in Mind is not a crisis program or clinical service
Check in with your friends
Sometimes we notice our friends aren’t themselves. Perhaps they’re acting differently to usual, or don’t seem to be feeling their best.
It can help to have a chat together. You can recommend they connect with Kids Helpline or Headspace — or you can even use these services yourself to support you to reach out to your friend.
These short videos have been developed by the Queensland Family and Child Commission and the Queensland Mental Health Commission in collaboration with young people to help you understand more about the various youth mental health support services available, and your ability to access them.
These short videos have been developed by the Queensland Family and Child Commission and the Queensland Mental Health Commission in collaboration with young people to help you understand more about the various youth mental health support services available, and your ability to access them.
Last updated
3 July 2025