If you believe your child is in immediate danger or a life-threatening situation, call emergency services on triple zero – 000.
Under our legislation, we don’t investigate individual children’s and families’ circumstances. If you suspect a child in Queensland is experiencing harm or neglect, please contact the Department of Child Safety, Seniors and Disability Services.

Resources and training

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Resources and training

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This page provides links to training and resources to help you build a culture of safety and wellbeing for all children and meet your obligations under the Child Safe Organisations Act 2024.  

The Queensland Family and Child Commission will be working over the coming months to prepare resources that support the implementation of Child Safe Organisations in Queensland. 

The resources provided here are predominantly focused on learning about and implementing the Child Safe Standards and Universal Principle. More resources for the implementation of the Reportable Conduct Scheme will become available in due course.

Please bookmark this page and continue to check for updates. 

Learning and training

Child Safe Standards

These resources are general guides to the child safe principles, including some from other jurisdictions. 

Please note: Tasmania is the only other jurisdiction that has stipulated a Universal Principle for cultural safety which needs to be embedded across the 10 Child Safe Standards. This is the same as the approach adopted in Queensland.

Victoria has 11 principles, including one that is specifically about cultural safety for Aboriginal and Torres Strait Islander children and young people.

Universal Principle

In implementing and complying with the child safe standards, a child safe entity must provide an environment that promotes and upholds the right to cultural safety of children who are Aboriginal persons or Torres Strait Islander persons.

As we develop our approach with communities and organisations, we know that in a culturally safe environment:

  • Aboriginal and Torres Strait Islander people define and measure cultural safety
  • Individuals develop the knowledge, skills and attitudes to recognise and address biases and stereotypes 
  • Organisations and systems are transformed so they work better for Aboriginal and Torres Strait Islander people

These resources will give you guidance on how cultural safety works with the 10 standards. 

There is free training available to learn about the principles. 

Self-assessment tools

The following tools are designed for organisations to assess their level of readiness for compliance with the Child Safe Standards. Please note these are not Queensland specific, and the provision of these resources is intended as a guide for you to get started on your child safe journey. 

  • Introductory Self-Assessment tool for organisations from the National Office of Child Safety helps organisations learn about the National Principles and identify priority areas for improvement. There are examples of what each principle might look like when implemented in practice and prompts organisations to commit to taking concrete actions to improve their child safe practices.
  • VIC Child Safe Standards assessment tool template (word) is another example of a self-assessment tool to guide organisations through the process of determining areas for improvement. 

More about the 10 Child Safe Standards

 In addition to the information in the guides above, please find below some more specific resources that may be helpful for each of the standards.  This is not an exhaustive list of the resources that are available but are a useful starting point.

There are some practices and activities that many organisations are already doing that will meet the standards. Some of these will be relevant across several standards. For example the development of a Child and Youth Wellbeing Policy could cover several requirements. 

Child safety and wellbeing is embedded in organisational leadership, governance and culture.

 

Children are informed about their rights, participate in decisions affecting them and are taken seriously.

 

Families and communities are informed and involved in promoting child safety and wellbeing.

 

Equity is upheld and diverse needs respected in policy and practice.

 

People working with children are suitable and supported to reflect child safety and wellbeing in practice.

 

  • The Victorian Children’s Commission provides an overview of the types of actions and documents an organisation would have in place to achieve this standard.
  • The Victorian Commission for Children and Young people has produced guides on choosing, developing and supervising staff and volunteers and sample learning and training action plans.
  • NSW has produced a set of templates and samples to help achieve this standard.

Processes to respond to complaints of child abuse are child focused.

 

  • The Victorian Children’s Commission provides an overview of the types of actions and documents an organisation would have in place to achieve this standard.
  • The National Office of Child Safety has produced a complaints handling guide and resources to support organisations to build their capacity in creating child safe cultures and handling complaints involving children. 

Staff and volunteers are equipped with the knowledge, skills and awareness to keep children safe through ongoing education and training.

 

Physical and online environments promote safety and wellbeing and minimise the opportunity for children to be harmed.

 

  • eSafety Commissioner has a range of resources to help improve online safety for children and young people.   
    Child Safe Organisations – online safety checklist helps identify considerations for organisations about how they engage with children online. 
  • The Victorian Children’s Commission provides an overview of the types of actions and documents an organisation would have in place to achieve this standard.
  • Australian Institute of Family Studies has produced this Online safety guide. 
  • Who knows what about me? from the Children’s Commissioner for England is a helpful guide for all the things to think about all the ways we are connected to the internet. 

Implementation of the Child Safe Standards is regularly reviewed and improved.

 

Policies and procedures document how the organisation is safe for children.

 

 

Further Learning

There are other jurisdictions that have implemented child safe standards and reportable conduct schemes and have produced resources to support organisations. 

Find links below, but please note that there are some differences in how cultural safety is addressed, how reportable conduct schemes operate and the obligations placed on organisations regarding how they implement the standards.

 

 

Children’s development and wellbeing

Last updated
17 February 2025