Enquire about Child Safe Organisations
Use this form to contact the QFCC for all Child Safe Organisation enquiries.
Have a general QFCC enquiry?
Use this form to contact the Queensland Family and Child Commission directly.
Postal address
PO Box 15217
Brisbane City East QLD 4002
Phone and email
Phone: 07 3900 6000
International phone: +61 7 3900 6000
Fax: 07 3900 6050
Email: cdrb@qfcc.qld.gov.au
Media enquiries
Phone: 0404 971 164
Email: media@qfcc.qld.gov.au
We are committed to effective client complaints management.
If you have a complaint about the Board or one of our employees you are welcome to contact us.
We recommend you put your complaint in writing (either via post or email) and include the following so we can effectively and quickly respond to your complaint:
- Your contact information
- What program, team or employee your complaint relates to
- The details of your complaint
- What action you would like us to take
For information about how we handle complaints, please see the QFCC Complaints Management System.
If you have a complaint about a government agency or service other than the Child Death Review Board or QFCC employee, please make your complaint with the department that provided the service. If the issue cannot be resolved with the department, we recommend you contact the Queensland Ombudsman.