If you believe your child is in immediate danger or a life-threatening situation, call emergency services on triple zero – 000.
Under our legislation, we don’t investigate individual children’s and families’ circumstances. If you suspect a child in Queensland is experiencing harm or neglect, please contact the Department of Child Safety, Seniors and Disability Services.

Raising concerns about child safety

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Raising concerns about child safety

Child Safe Organisations

If you believe a child is in immediate danger or a life-threatening situation call Triple Zero (000).

If you suspect a child in Queensland is experiencing harm, or is at risk of experiencing harm or being neglected, contact Child Safety Services Centres and talk to someone about your concerns:

  • During normal business hours - contact the Regional Intake Service;
  • After hours and on weekends - contact the Child Safety After Hours Service Centre on 1800 177 135. The service operates 24 hours a day, 7 days a week.

If you have a current complaint about discrimination, sexual harassment or a breach of human rights, refer to the Queensland Human Rights Commission.

If you have a complaint about a health service, health practitioner or health care facilitator please refer to the Office of the Health Ombudsman

If you have a complaint about a Queensland government department, school, TAFE, University, training provider, private employer (including apprenticeship or traineeship), private health facility, private school or Commonwealth department please refer to the Queensland Ombudsman.

Child Safe Organisations will be legally required to have policies, procedures and practices in place to comply with the Child Safe Standards once the laws come into effect for the relevant organisations.

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