If you believe your child is in immediate danger or a life-threatening situation, call emergency services on triple zero – 000.
Under our legislation, we don’t investigate individual children’s and families’ circumstances. If you suspect a child in Queensland is experiencing harm or neglect, please contact the Department of Child Safety, Seniors and Disability Services.

CSO Contact Us

Child Safe Organisations enquiries

If you’d like to contact us about Child Safe Organisations, you can fill in the form or use the details below.

This form is only for enquiries about Child Safe Organisations*

Have a general QFCC enquiry?

Use this form to contact us directly on all other topics.

Child Death Review Board

Use this form to contact the Board directly

Postal address 

PO Box 15217
Brisbane City East QLD 4002

Phone and email

Phone: 07 3900 6000 
International phone: +61 7 3900 6000
Fax: 07 3900 6050
Email: cso@qfcc.qld.gov.au

Media enquiries

Phone: 0404 971 164
Email: media@qfcc.qld.gov.au 

We are committed to effective client complaints management.

If you have a complaint about the Board or one of our employees you are welcome to contact us.

We recommend you put your complaint in writing (either via post or email) and include the following so we can effectively and quickly respond to your complaint: 

  • Your contact information
  • What program, team or employee your complaint relates to 
  • The details of your complaint
  • What action you would like us to take

For information about how we handle complaints, please see the QFCC Complaints Management System.

If you have a complaint about a government agency or service other than the Child Death Review Board or QFCC employee, please make your complaint with the department that provided the service. If the issue cannot be resolved with the department, we recommend you contact the Queensland Ombudsman.